Up until my most recent purchase I would have rated this app with a 4 star (only negative being the cost of each game). However, I bought one as a potty training reward for my son and it did not download completely yet charged me the $4.99. I followed all the links and directions in the app and on the Disney Jr. Website to try to report the problem and just kept getting rerouted to the start of the process. I left a message on the Disney Jr FB page with pics and got no response. Im thankful that the iTunes support has been helpful in refunding the purchase price but now Im leery about purchasing any others. I thought Disney Jr would be a lot more on top of customer service :(